Support
Planning for grocery shopping is very different than planning for most other things. You're probably going to the store fairly soon. Unlike planning your vacation three weeks away... if you need help on your grocery shopping we know you need that help now.
We're going to do everything we can to help you quickly, accurately and with respect. We'll do all we can to have answers on the ready. Occasionally, even we're still surprised by situations or requests we haven't encountered yet. When that happens, we take a little extra time to get to the bottom of things.
You are the reason I started Grocio. Helping you save money more easily and faster than ever at the grocery store is all we're about. We want to have the corner on that market and keep it. One of the cornerstones of getting there is fantastic customer service. If we fall short of your customer service expectations I hope you'll take a moment and give me the opportunity to make things right.
Frequent Asked Questions
Why do new windows open when I click print?
Grocio is a coupon aggregator respects the printing policies of the coupon publishers and all coupons are printed from the original publisher’s website. This way Grocio can put multiple publishers’ coupons on one web site for the shopper’s convenience.
Why do I have to install coupon activators?
Each coupon publisher has policies specific to their coupons, Grocio respects these policies. In order to aggregate the coupons to the Grocio site, we have agreed to the publishers’ policies and this includes the printing of coupons.
My coupons don’t print, I just see a publisher’s web page.
Click print, then you may be asked to install a coupon activator, this is normal and you should only have to do this once for each publisher.
Contact us
Support@Grocio.com
Twitter - @Grocio
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Twitter - @Grocio